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Does this answer your question?

I didn't receive my login details

You should have received an email with the login details (check your junk mail), but if you didn't receive this, please visit here and enter the same email you signed up with:
https://www.my1hs.com/forgotPassword.aspx

Detailed User Instructions

You can read our easy to follow user guide here. Please follow these steps first before opening a support ticket.

If you still need help, please contact us and we will be more than happy to help you!

How do I allocate the training to my staff?

Login to your account here: https://www.my1hs.com/

Next, go to Company Management > User Management and click "Add New User".

Fill in the details (Area, Sub-Area and Department aren't mandatory, you can skip these).

Select "Send welcome email" and then click Save.

How do I reset my password?

You can reset your password here:
https://www.my1hs.com/forgotPassword.aspx

Which devices can I use?

You can use any device (phone, tablet, laptop/PC) for your online training, but the assessment must be taken on a laptop or PC.

Will my certificate be posted to be?

We don't send a physical copy of the certificate by post. You can download an e-certificate by clicking "Your Certificates" in your learning dashboard.